peckheatingandair.com is operated by Peck Heating & Air Conditioning, Inc. ("Peck", "we", "us"), 570 Business Park Dr., Suite 100, Lincoln, CA 95648, CSLB License #566294. By using this site, you agree to these terms. If you don't agree, please don't use the site, and call us instead at (916) 409-0768.
These terms cover the website. Any work we do for you is covered by the estimate, invoice or agreement for that job. Where those documents and these terms differ, the job documents control.
Booking requests
- Sending the booking form is a request, not a confirmed appointment. Our office will contact you to confirm the date and arrival window.
- Arrival windows are our best estimate. Weather, emergencies and earlier jobs can affect timing, and we'll try to let you know if we're running late.
- Please give accurate contact and address details so we can reach you and send the right technician.
- For anything urgent, call us at (916) 409-0768. If you smell gas, leave the building and call your gas utility or 911 from outside. Don't use the website for emergencies.
Prices, coupons and specials
- Prices on this site are for the service as described and can change without notice. A visit may turn up additional repairs or parts. We will give you the price for any additional work and get your approval before we do it.
- Coupons and specials are valid through the date shown, one coupon per visit, and can't be combined with other offers unless the offer says so.
- Mention or enter the coupon code when you book, or before work begins. Coupons have no cash value and apply to residential customers in our service area unless the offer says otherwise.
- We can change or end an offer at any time, but we'll honor a coupon on a visit already booked with it.
- If a price or offer on the site contains an obvious error, we may correct it before work is performed.
Maintenance plans
Maintenance plans are described on this site in summary. What a plan includes, how it renews and how to cancel are set out in the plan agreement you receive when you sign up.
Financing
Financing is offered by independent lenders such as GoodLeap and Synchrony, not by Peck. Approval, rates and terms are set by the lender and depend on your credit. Any payment examples on this site are illustrations, not offers of credit. Your agreement for financing is with the lender.
Rebates and tax credits
Utility rebates, manufacturer rebates and tax credits are set by the programs that offer them, and their rules and amounts change. We're glad to help you find and apply for them, but approval and payment are up to the program, and we can't promise you will qualify. For tax questions, check with a tax professional.
Information on this site
Articles, energy tips, FAQs and other content here are general information. They are not a diagnosis of your system or a quote. Equipment and homes differ, and work on gas, electrical and refrigerant systems should be done by a licensed contractor. Customer reviews and project photos reflect individual experiences, and your results may differ.
Using the site
Please don't:
- send false information or submit a form in someone else's name,
- use our forms to send spam, advertising or harmful content,
- try to disrupt, overload or break into the site, or
- copy the site's content in bulk or use automated tools to collect it.
Content and trademarks
The text, photos, videos, logo and design of this site belong to Peck or are used with permission. You may share links to our pages and print pages for your own use. Please don't reuse our content or logo in other ways without written permission. Equipment brand names and logos, such as Rheem, belong to their owners.
Other websites
This site links to and includes content from other companies, such as lenders, Google, YouTube and Housecall Pro. We don't control those sites and aren't responsible for their content, offers or privacy practices.
Disclaimer and limits on liability
We work to keep this site accurate and available, but it is provided "as is." We don't promise that it will be error-free, always available, or up to date at every moment. To the extent the law allows, Peck is not liable for indirect, incidental or consequential damages arising from your use of this website. This section is about the website only. It does not limit our responsibility for the work we perform, which is covered by your job documents and California law.
Privacy
Our Privacy Policy explains what information this site collects and how we use it.
Governing law
These terms are governed by California law. Any dispute about this website will be handled in the state or federal courts located in Placer County, California, unless the law requires otherwise.
Changes to these terms
We may update these terms from time to time. The new version will be posted on this page with a new effective date, and it applies from that date on.
Contact us
Questions about these terms? Email customerservice@peckheatingandair.com, call (916) 409-0768, or write to Peck Heating & Air Conditioning, Inc., 570 Business Park Dr., Suite 100, Lincoln, CA 95648.
Effective November 14, 2026